For immediate release 26 October 2017

MOSL publishes its second CEO Quarterly Market Review today

MOSL CEO Quarterly Market Review Q2 cover

Today MOSL has published its second CEO Quarterly Market Review, to reflect on the first six months since the opening of the non-household retail water market on 1 April 2017.

The second CEO Quarterly Market Review provides information on market activity and changes considered by the industry Code Panel as well as a forward look at MOSL’s plans as market operator.

Six months since full market opening on 1 April 2017 key highlights include:

  • There are currently 22 national retailers, 12 regional retailers, one self-supply retailer and 25 wholesalers in the market. One new national retailer also entered the market this quarter
  • Switching has continued at a steady rate with 25,010 switches this quarter bringing the total switches to 61,311. This represents 2.3 per cent of the 2.7 million supply points in the market
  • New entrants gained around 35 per cent of the supply points switched this quarter. Switches away from the current largest five retailers accounted for around 70 per cent of all switches since market opening.

MOSL’s CEO, Chris Scoggins, said: “The last quarter has been a productive one for us at MOSL. We have welcomed our new Chair, Jim Keohane and our new Wholesaler Director, Mel Karam to the MOSL Board. We have also continued working on our Strategic Review, improved the functionality of the central system and launched our new monthly User Forum. MOSL will continue to provide data and information about the market as part of our commitment to transparency as well as to working with our members and other stakeholders to improve and evolve the market.” 

For more information please email Rita Amartey or call her on 07957 630665.



Notes to editors

About MOSL

MOSL is a company owned jointly by all the water companies who trade in the competitive non-household retail water market in England, which opened on 1 April 2017.  

During the preparations to open the new market, MOSL’s primary responsibilities were to design, build and implement the central IT systems at the heart of the new market and to support the finalisation of the market codes by the Interim Code Panel. MOSL also played an important role in supporting water companies to ensure that they were all ready at the same time so that the market could open. 

Now that the market is live, MOSL has taken up its responsibilities as market operator, providing the infrastructure, information and governance services to enable customers to switch retailer and for settlement to take place between wholesalers and retailers. As the market operator, MOSL’s remit is to enable the market to operate effectively and efficiently, providing a ‘level playing field’ for all companies operating in the market.


Guidelines on using information provided by MOSL

Guidelines for commentators interested in citing or sharing any information or data within MOSL’s CEO Quarterly Review and its monthly market charts are available via the MOSL website.


MOSL Publication of Market Activity and Performance Information policy

The information provided in MOSL’s CEO Quarterly Market Review and market charts is provided under the terms set out in MOSL’s Publication of Market Activity and Performance Information policy, available via the MOSL website.

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