For immediate release 25 January 2018

MOSL publishes its third CEO Quarterly Market Review

CEO Quarterly Market Review Q3 front coverToday Market Operator Services Ltd (MOSL) has published its third CEO Quarterly Market Review, to reflect on the first nine months since the opening of the non-household retail water market on 1 April 2017.

The third CEO Quarterly Market Review provides information on market activity and changes considered by the industry Code Panel as well as a forward look at MOSL’s plans as market operator.

Nine months since full market opening on 1 April 2017 key highlights include:

  • As of 31 December, there were 23 national retailers, 12 regional retailers, 2 self-supply retailers and 25 wholesalers in the market. Another retailer joined us in the new year.
  • Switching has continued at a steady rate with 30,649 switches this quarter bringing the total switches to 91,960. This represents 3.5 per cent of the 2.7 million supply points in the market.
  • New reporting capabilities, including geographic data sets and information around data quality. The geographical spread of retailers actively switching supply points across wholesale areas can be seen in the map.

MOSL’s CEO, Chris Scoggins, said: “Market systems and processes are stabilising, with CMOS 3.5 delivered into the production environment on 2 December as planned. Stabilisation is critical in a context when we will still be running processes for the first time well into the summer. It is also the golden thread underpinning our 2018/19 Business Plan, which was approved by our voting members at a General Meeting on 15 December.”

For more information please email Hannah Brankin  or call her on 07948 466738.


Notes to editors

About MOSL

MOSL is a company owned jointly by all the water companies who trade in the competitive non-household retail water market in England, which opened on 1 April 2017.  

During the preparations to open the new market, MOSL’s primary responsibilities were to design, build and implement the central IT systems at the heart of the new market and to support the finalisation of the market codes by the Interim Code Panel. MOSL also played an important role in supporting water companies to ensure that they were all ready at the same time so that the market could open. 

Now that the market is live, MOSL has taken up its responsibilities as market operator, providing the infrastructure, information and governance services to enable customers to switch retailer and for settlement to take place between wholesalers and retailers. As the market operator, MOSL’s remit is to enable the market to operate effectively and efficiently, providing a ‘level playing field’ for all companies operating in the market.

Guidelines on using information provided by MOSL

Guidelines for commentators interested in citing or sharing any information or data within MOSL’s CEO Quarterly Review and its monthly market charts are available via the MOSL website.

MOSL Publication of Market Activity and Performance Information policy

The information provided in MOSL’s CEO Quarterly Market Review and market charts is provided under the terms set out in MOSL’s Publication of Market Activity and Performance Information policy, available via the MOSL website.

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