Lucy Darch appointed to MOSL Board

Following a nomination process and associated retailer members voting at yesterday’s General Meeting, we are delighted to announce Lucy Darch, CEO of Wave Utilities, as the new Associated Retailer Director of the MOSL Board. Lucy succeeds Andy Hughes, CEO of Waterplus, who is stepping down at the end of his two-year term.

Lucy joins the Board with over 25 years' experience in the sector. She has held a number of senior leadership roles across gas, electricity and water at Enron Direct, uSwitch and British Gas Business and has extensive knowledge of new entrant start-ups, business development and digital delivery across utilities.

In welcoming Lucy, Anne Heal, Chair of the MOSL Board, said:

“I am thrilled that Lucy will be joining the MOSL Board at this pivotal time for MOSL and the market. Lucy’s focus on customers and the customer experience will support MOSL’s strategy, as we continue to drive the best outcomes for customers.  And Lucy’s experience across the wider utilities sector in building resilience and future-proofing businesses will also be critical as we continue to seek ways to strengthen the market as we transition out of COVID-19.

 I would also like to thank Andy Hughes on behalf of the Board for the contribution he has made to MOSL over the last 2 years."

In joining the Board, Lucy said:

“I’m delighted to have been voted onto the MOSL Board by theAssociated Retailers.  The market is a challenging one, but I’m confident that Sarah and her team are ready to make the necessary improvements.  So, I feel I’m joining at a great time in MOSL’s journey and am really looking forward to getting involved.”

Lucy takes up her appointment as of 18 September 2020, for a three-year term. She will join her first Board meeting on 30 September 2020.

Log In

Please login to view secure online content. If you’re not a member you can register here. Note registration is for MOSL members and Open Water partners only in order to access controlled documents on this site.

Forgotten your password? Reset it here or download our guide on how to reset your password.


Sign Up

Please complete ALL fields below. Registration is for MOSL members and Open Water partners only in order to access controlled documents on this site.


Already a Member? Log in here

Forgot Password

Enter New Password

Document Versions