In the fourth year of the market, MOSL is committed to accelerating both the pace and impact of planned improvement initiatives.

The Market Performance Operating Plan (MPOP) provides the framework within which this accelerated improvement can be achieved, by focusing on two primary objectives:

• To deliver improved customer outcomes

• To deliver improved trading party performance and accountability.

To achieve these objectives, we have streamlined the four programmes from MPOP 2019/20 into a single programme with three key workstreams:

If you have any questions or would like further information on MOSL's market improvement activities, please contact luke.austin@mosl.co.uk.