In this third year of the market, MOSL is committed to accelerating both the pace and impact of planned improvement initiatives.
The Market Performance Operating Plan (MPOP) provides the framework within which this accelerated improvement can be achieved, by focusing on two primary objectives:
• To deliver improved customer outcomes
• To deliver improved trading party performance and accountability.
To achieve these objectives, a series of projects will be delivered through the MPOP across four key areas:
Market Improvement Documents
|Document name||Published||Log-in required to view?||Link|
|Vacancy Issues Group Terms of Reference||29 July 2019||
|Long Unread Meters Working Group Terms of Reference||22 July 2019||
|Meter Read Rejections and Asset Data Terms of Reference||22 July 2019||
|2019/20 Market Performance Operating Plan (overview)||24 May 2019||
|2019/20 Market Performance Operating Plan (full version)||24 May 2019||Yes||Download|
|2019/20 MPOP Consultation Responses Summary||24 May 2019||Yes||Download|
|2018/19 Annual Market Performance Report||8 May 2019||No||Download|
|MPOP Dashboard Guidance Note||27 September 2018||Yes||Download|