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Our approach and plans for driving market improvement.

In this third year of the market, MOSL is committed to accelerating both the pace and impact of planned improvement initiatives.

The Market Performance Operating Plan (MPOP) provides the framework within which this accelerated improvement can be achieved, by focusing on two primary objectives:

• To deliver improved customer outcomes

• To deliver improved trading party performance and accountability.

To achieve these objectives, a series of projects will be delivered through the MPOP across four key areas:

 

Market Improvement Documents

Document name Published Log-in required to view? Link
Vacancy Issues Group Terms of Reference 29 July 2019

Yes

Download
Long Unread Meters Working Group Terms of Reference 22 July 2019

Yes

Download
Meter Read Rejections and Asset Data Terms of Reference 22 July 2019

Yes

Download
2019/20 Market Performance Operating Plan (overview)  24 May 2019

 No

Download
2019/20 Market Performance Operating Plan (full version)  24 May 2019 Yes  Download
2019/20 MPOP Consultation Responses Summary 24 May 2019 Yes Download
2018/19 Annual Market Performance Report 8 May 2019 No  Download
MPOP Dashboard Guidance Note 27 September 2018 Yes Download

 

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