MOSL adopts a risk based approach to its planning to ensure the market is operating effectively and efficiently now and into the future. Planning will help us continually improve the market and navigate the future landscape to build confidence in the market for all stakeholders.

The market performance framework establishes the guidance principles and objectives of market performance.

The market will evolve and face different risks over time. MOSL has accordingly produced a Market Performance Operating Plan (MPOP) which assesses the level and areas of risk within the market. This plan enables MOSL to set the priorities and actions for ongoing market improvement.

Further to this, MOSL has developed a Market Issues Register (MIR), which identifies key issues in the water retail market and categories them based on their market outcome and their potential impact on the market. The MIR supports the work of the MPOP and the market issues prioritised within it.

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