This guidance document sets out an interim solution to CPW087: ‘Ability for wholesalers to add meter reads’. The purpose of this guidance document is to give instruction to Wholesalers that have recorded Meter Reads on their supply point IDs (SPIDs), to pass this information onto the Retailer to upload via the Medium Volume Interface (MVI) process.

This template is to be used where wholesalers wish to pass on meter read information, obtained or calculated from their normal operational visits, AMR, Smart Meters or Loggers and loaded onto their own internal systems, to retailers via the Medium Volume Interface (MVI). 

This guidance was developed by the Vacancy RWG sub-group to clarify which premises are eligible for incentive payments and to standardise - and therefore increase the efficiency of - bilateral interactions.

This document is a short guide to understanding the Water Retail Market Supply Point (SPID) account setups that include Discharge Points (DPIDs). 

24 April 2020

This document sets out best practices and workarounds for issues relating to trade effluent.

24 April 2020

This Gap Site Incentive Scheme sets out the arrangements which apply where a Wholesaler offers a financial incentive in relation to gap sites that are identified by the Retailer and that Retailer seeks to claim an incentive payment in respect of the successful registration of that gap site in the market.

01 April 2020

This document is a supplementary working document to support the implementation of CPW091 – ‘Temporary Changes to Vacancy’.

24 June 2020

This guidance document provides information on the different types of Trade Effluent charging strength methodology employed by wastewater companies.

12 March 2020

This document has been created to outline to process used by the Market Operator when flagging a trading party for poor performance and the steps taken if escalation is deemed necessary.

This document provides additional clarification on Operational Performance Standards reporting to support Trading Parties with their understanding of the requirements in Section 4 of CSD0002 and aims to ensure that all Wholesalers are reporting to the same standard and methodology.

This document provides guidance to Trade Effluent Services customers and Wholesaler and Retailer (Trading Parties) employees of common terminology around the market and provision of Trade Effluent Services. It also aims to clarify where different Wholesalers may use different terms to describe the same common term.

22 November 2018

The TEIC have developed this guidance for Non-Household Customers and Retailers. 'Do I need a TE consent?' assists Non-Household Customers in the trade effluent application process, and gives some background on the players in the market and Trade Effluent.

22 November 2018

Application for a Trade Effluent Consent: This document is designed to be a guide for Retailers issued by the TEIC. It details how to fill in the new G\03 form (temporary trade effluent discharge application) and explains the required information section by section. This form was implemented as part of CPW036.

20 November 2018

Hazardous Substances that must be declared on a trade effluent application.

Application for a Trade Effluent Consent: This document is designed to be a guide for Retailers issued by the TEIC. It details how to fill in the new G\02 form (trade effluent discharge application) and explains the required information section by section. This form was modified as part of CPW036.

 20 November 2018

This document is designed to be a supplementary working document to support the exchange of contact information that may be used in unplanned events or incidents between parties as per CPW010. The document aims to provide additional practical guidance to ensure efficient and consistent application.

28 September 2018