| Title | Summary | Issued |
|---|---|---|
| Performance Resolution and Escalation Policy |
This document has been created to outline to process used by the Market Operator when flagging a trading party for poor performance and the steps taken if escalation is deemed necessary. |
19 August 2019 |
| Operational Performance Standards reporting guidance |
This document provides additional clarification on Operational Performance Standards reporting to support Trading Parties with their understanding of the requirements in Section 4 of CSD0002 and aims to ensure that all Wholesalers are reporting to the same standard and methodology. |
15 February 2019 |
| Trade Effluent Jargon Buster |
This document provides guidance to Trade Effluent Services customers and Wholesaler and Retailer (Trading Parties) employees of common terminology around the market and provision of Trade Effluent Services. It also aims to clarify where different Wholesalers may use different terms to describe the same common term. |
22 November 2018 |
| 'Do I need a TE consent?' Guidance |
The TEIC have developed this guidance for Non-Household Customers and Retailers. 'Do I need a TE consent?' assists Non-Household Customers in the trade effluent application process, and gives some background on the players in the market and Trade Effluent. |
22 November 2018 |
| Guidance for Form G03 Completion |
Application for a Trade Effluent Consent: This document is designed to be a guide for Retailers issued by the TEIC. It details how to fill in the new G\03 form (temporary trade effluent discharge application) and explains the required information section by section. This form was implemented as part of CPW036. |
20 November 2018 |
| Environment Agency List of Priority or Hazardous Substances |
Hazardous Substances that must be declared on a trade effluent application. |
22 November 2018 |
| Guidance for Form G02 Completion |
Application for a Trade Effluent Consent: This document is designed to be a guide for Retailers issued by the TEIC. It details how to fill in the new G\02 form (trade effluent discharge application) and explains the required information section by section. This form was modified as part of CPW036. |
20 November 2018 |
| Emergency Contact Details Guidance Document |
This document is designed to be a supplementary working document to support the exchange of contact information that may be used in unplanned events or incidents between parties as per CPW010. The document aims to provide additional practical guidance to ensure efficient and consistent application. |
28 September 2018 |