This change proposal is raised by the GDPR Issues Committee. It seeks to facilitate compliance with the obligations and timeframes set out in the GDPR and Data Protection Act 2018 in relation to Data Subject Rights Requests through improvement of the process for the handling and recording of such requests.

Please click on this link to submit your responses.

The market codes are perceived to be complex and difficult to navigate. The Panel has commissioned work to identify potential improvements to the market code ‘rule-books’. This document invites feedback to support development of the market codes going forward. 

Please click on the link to submit your responses

The RWG is requesting feedback to the RWG Water Efficiency Action Plan that has recently been developed by the RWG Water Efficiency group. This Action Plan sets out the headline actions where the industry needs to work together to improve levels of water efficiency within the Non Household Sector.  Please note, this survey is created and owned by the RWG, not MOSL.

The RWG Water Efficiency Action Plan Consultation Pack can be found by clicking this link. Details on how to submit feedback are set out within this Consultation Pack.

This change proposal seeks to provide an effective bulk submission mechanism for Retailers wishing to submit ten or more Forms at any one time, provided that the Retailer and Wholesaler first reach an informal service level agreement. A previous solution for CPW067 was returned by Ofwat in October 2019 and CPW067 has since been redeveloped by a subgroup.

Please click on this link to provide your response to the consultation.

This change seeks to Consolidate the processes for Trading, Non-Trading, Market Arrangements Code and Market Operator Disputes into one Dispute resolution process. It also seeks to expand the remit of the TDC to encompass this consolidated Dispute resolution process.

Please click on this link to provide your response to the consultation.

This change proposal seeks to improve the volume estimation routine in CMOS. 
16 responses were received for this consultation, from 10 Wholesalers, 5 Retailers and CCWater.
10 respondents were in favour of the proposed solution, 2 in favour of the alternative solution and 4 parties favoured neither.
Further information on the consultation responses can be found here.

This change seeks to add extra fields to the T101 transaction. This will enable Retailers to bring customers onto billing easier, quicker and avoid SPIDs going to vacant or lingering as partial status. This would apply to all scenarios in the T101 process, including Gap Site.

Please click on this link to provide your response to the consultation.

CPW088 seeks to facilitate a more efficient way to maintain the meter location details in CMOS. This will be achieved by introducing the ability for Wholesalers to amend Meter Location data and for Retailers to add GIS X & Y.

Please click on this link to provide your response to the consultation.

This change proposal seeks to allow Wholesalers to submit non settlement affecting meter reads into CMOS to facilitate Retailers in gathering readings, improving the market dataset, and reducing the Long Unread position.

Please click on this link to provide your response to consultation.

CPW069: Right of a Retailer to Appoint an Accredited Entity

This Change seeks to amend the Operational Terms to provide a Retailer with the right to appoint an Accredited Entity to undertake a meter rectification, where the Wholesaler has failed to repair or replace a faulty meter within the time prescribed in the Codes.

Please click on this link to provide your response to consultation.

CPW086: Unsecured Credit Allowance – Rebalancing

This change seeks to increase  the Unsecured Credit Allowance (UCA) for Retailers with a Credit Assessment Score of 10 in the WRC Business Terms from 20 per cent to 40 per cent.

Please click on this link to provide your response to consultation.

CPW067 seeks to amend the Operational Terms to allow retailers to use Microsoft Excel versions of the forms making it more efficient to submit multiple service requests in bulk to wholesalers.

The consultation is due to open on 17 February but it is awaiting approval from the sub-group which may delay the opening

CPW069 seeks to amend the Operational Terms to provide a Retailer with the right to appoint an Accredited Entity to undertake a meter rectification, where the Wholesaler has failed to repair or replace a faulty meter within the time prescribed in the Codes. The associated costs would be charged to the Wholesaler

 The consultation is due to open on 17 February but it is awaiting approval from the sub-group which may delay the opening

Implement CMOS validation to prohibit premise occupancy change to Vacant if there is an active DPID on the premise. Introduce an SLA for the Wholesaler in Process G6 Termination to support a timely process for moving a premise to Vacant with an active DPID.

Please click on this link to provide your response to the consultation

CPW082 – Gap Site Incentive

This consultation invites the industry to comment on whether there will be costs, benefits, or other impacts on Trading Parties as a result of formally recognising the current RWG Gap Site Incentive Scheme Good Practice Guide as part of the market codes.

Please click on this link to provide your response to the consultation

CPW083 – Vacancy Incentive

This consultation invites the industry to comment on whether there will be costs, benefits, or other impacts on Trading Parties as a result of introducing an industry standard vacancy incentive scheme into the market codes.

Please click on this link to provide your response to the consultation

CPW077 – Establishing Trade Effluent charging strength methodology

CPW077 seeks to introduce a functionality that state methodology used to derive the trade effluent charging strength. This proposal shall impact the Central Systems (CMOS).

Please click on the link here to submit your response to the industry consultation.

CPW076 – Change to the current KPI for CSD 0002 OPS Measure C1a

This consultation invites the Industry to comment on whether there will be costs, benefits, or other impacts on Trading Parties as a result of changing the KPIs for C1a performance site visit to 20 Business Days.  Please click on this link to provide your response to the consultation.

CPW074 Introduction of a Retailer SLA in relation to submission of trade effluent market forms to Wholesalers

This change proposal seeks to add an SLA to the processes that are initiated using market forms G/02 and G/03. The addition of the SLA will result in improved customer experience and allow Wholesalers to carry out their market and regulatory obligations more effectively.  Please click on this link to provide your response to the consultation.

CPW078 Priority Performance Regime Changes for April 2020

CPW078 seeks to enhance the effectiveness of the Market Performance Standards (MPS) regime paying particular regard to key, high-volume MPS to remove financial disincentives and improve incentives on Trading Party performance. Please click on this link to provide your response to the consultation.

CPW080: 'Simplification of the Default and Termination Process'

This change proposal seeks to simplify and clarify the Default and Termination process for Wholesalers and Retailers. Please click on this link to provide your response to the consultation.

CPW79 Protection for Credit Support Security.  

The change proposal seeks to A. to address circumstances in which a Wholesaler draws on Credit Security above the level of payment owed by a Retailer; and B. to vary the level of Credit Support that a Retailer has to provide to a Wholesaler whose credit rating is lower than the Minimum Credit Rating (i.e. below investment grade) Please click on the link to provide your response to the consultation.

Consultation Report:CPM018: Treatment of MPS/OPS Charges & Economic Insight report 

This change proposal is seeking Trading Party’s opinion of the Market Performance Committee’s proposals in respect of 'Economic Insights’ recommendation for the “Options for the use of MPS and OPS charges” Please click on the link to provide your response to the consultation.

CPW073 – Updates to Personal Data Warnings in CSD0301  

This change seeks to update the Personal Data warnings in CSD 0301 (‘Data Catalogue’) to align with the GDPR Issue Committee’s recommendation of the list of items which may contain or lead to the identification of Personal Data, and to facilitate the industry’s compliance with the GDPR and the DPA 2018. Please click on the link to provide your response to the consultation.

Gap Site Incentive Scheme  

Purpose is to gather views on the proposed “Gap Site Incentive Scheme”. Feedback received from this call for input will inform the final drafting of the scheme helping to ensure that it best meets the needs of the market going forwards. Please click on the link to provide your response to the consultation.

CPW069: Right of a Retailer to appoint an Accredited Entity - Request for Information  

CPW069 seeks to amend the Operational Terms to provide a Retailer with the right to appoint an Accredited Entity to undertake a meter rectification, where the Wholesaler has failed to repair or replace a faulty meter within the time prescribed in the Codes. The associated costs would be charged to the Wholesaler. Please click on the link to provide your response to the consultation.

CPM015 & CPW071 - Panel Self Governance  

This change proposal seeks to provide the Panel with decision-making powers for Code changes that meet the Panel self-governance criteria, set out the Panel self-governance criteria, and the process for progressing self-governance change proposals. Please click on the link to provide your response to the consultation.

CPW066 - Estimation Review  

CPW066 seeks to address issues with the Industry Level Estimates (ILEs). Please click on the link to complete the Request for Information (RFI) form.

Industry Views on Trade Effluent Consent Application process  

Currently within its second term, the Trade Effluent Issues Committee (TEIC) would like to obtain industry feedback on the implementation of CPW036 and the guidance on the consent application. This will feed into future work undertaken by the TEIC. Please click on the link to complete the Request for Information (RFI) form.

Retailer Wholesaler Group (RWG) R-Mex Pilot Survey

The RWG is requesting responses to its pilot survey to identify how satisfied retailers are with the services being provided to them by different wholesalers. Please note, this survey is created and owned by the RWG, not MOSL. The survey should only be completed by trading parties who completed the recent CFI issued by RWG and who have volunteered to take part.

CPW067 seeks to amend the Operational Terms to allow retailers to use Microsoft Excel versions of the forms making it more efficient to submit multiple service requests in bulk to wholesalers. Please scroll down to complete the form.

CPW062 seeks to introduce a functionality in CMOS to establish whether an eligible premises provides water services to a household premises. Please scroll down to complete the request for information form.

At the January 2019 Panel meeting, the Panel asked MOSL to review the possibilities of including an additional release date along with the current release dates for future releases. Currently, there are two major Central Market Operator System (CMOS) release dates per year; Spring and Autumn. The purpose of this consultation is to understand the industry's appetite for additional release dates.

DCP024: 'Retailer notifications' is a draft change proposal raised by MOSL to allow data transaction notifications (.M transactions) to be made available to retailers prior to them accepting the supply point through T103.R (Submit Partial Registration Application/Rejection). Complete the request for information form

This Request for Information seeks trading parties’ view on the possible accelerated implementation of CPW050 into CMOS Release 6.5. The provisional production date of this release is 26 July 2019. Complete the form below

DCP018: ‘DCP018 is a draft change proposal raised by MOSL which seeks to introduce improvements to the processing logic of data transactions which erase supply points, meters and discharge points, and associated assets. The draft change proposal also wishes to ensure that the incoming retailer (the retailer which acquires the supply point as part of a transfer) is notified of any erasure of assets. Complete the form below

Current General Data Protection Regulation (GDPR) recommendations advocate that all test data that is no longer suitable for purpose must be erased from test systems. This will require a data purge of all test data at Asset and Transactional level, and the test data shall then be refreshed/rebuilt in time for each CMOS Release test period. This will require each TP to be capable of refreshing their test data in CMOS and in their own test systems.

DCP016: ‘Improving Transparency of Guarantee Credit Arrangements' is a draft change proposal raised by the Credit Committee, in response to the recommendation of Ofwat and KPMG to improve the transparency of Parent Company Guarantee Arrangements. This change introduces new obligations for Wholesalers to publish the terms of these arrangements, and for Retailers to provide assurance around arrangements they have in place. The change also intends to create a central point of publication for these arrangements in line with the proposed solution for Alternative Eligible Credit Support. Complete the form below

Acceleration of CPW047 into CMOS Production Estate

At the Panel meeting held on 27 November 2018, CPW047 ‘Enabling Sewerage Wholesalers to create meter networks’ was recommended for implementation but MOSL was asked to investigate implementation sooner than the proposed date of November 2019.  MOSL has impact assessed implementing this change in an interim release R6.5 and assessed the risk to CMOS Operations and development of R7.0 to be minimal.

We are conscious that trading party operational teams will have risk assessed this change in the context of a November 2019 implementation date.  Prior to recommending an accelerated implementation date we are seeking trading party input on the following additional questions.  We ask for responses by midday Monday 17 December 2018 so that the panel can be briefed at their next meeting.

Following the Authority’s decision to delay the running of final settlement runs (RF settlement runs), the Panel has reviewed potential options for when ‘catch-up’ RF settlement runs should be scheduled and published. The Panel has agreed a timetable it is minded to recommend to the Authority. Trading parties are invited to review the timetable and raise any significant concerns or risks the timetable poses to their business.

DCP014: ‘Improving Transparency of Alternative Credit Arrangements' is a draft change proposal raised by the Credit Committee, in response to the recommendation of Ofwat and KPMG to improve the transparency of Alternative Eligible Credit Support Arrangements. This change intends to create a central point of publication for these arrangements, and introduce a new obligation for Wholesalers to report where they have these arrangements in place. 

DCP011 is a draft change proposal raised by United Utilities which seeks to supplement the long unread meters report with additional information that will aid trading parties in understanding, identifying and prioritising long unread meters.

DCP009 amends the Operational Performance Standards framework to provide greater standardisation of reporting and introduction of charging for missed KPIs.

DCP008 is a draft change proposal raised by Yorkshire Water Business Services, which seeks to introduce alternative payment terms for primary charges into the Business Terms. 

DCP010 seeks to clarify the defined levels of performance expected of Wholesalers in respect of the obligations and services detailed under the Operational Terms. 

DCP006 is a draft change proposal raised by the Trade Effluent Issues Committee (TEIC). This proposal seeks to amend the current functionality in the Central Systems (CMOS) to allow Sewerage Wholesalers to create and manage their own meter networks. 

Following Ofwat’s referral of ‘CPM008 - Redistribution of Market Performance Standards Charges’ the MPC has been working to develop a response or an alternative proposal. The attached documentation ‘CPM008 Referral – Reconsideration of Redistribution Mechanism’ captures the MPC’s deliberations about the referral. The MPC would value Trading Party feedback via this consultation to aid the finalising of the proposal. 

DCP005 is a draft Change Proposal raised by Severn Trent Water. This proposal seeks to make amendments to the MDS Meter Reads Report by introducing a Meter Re-Read flag. This change will be significant to Trading Parties in terms of understanding and identifying potentially incorrect meter readings placed into the Central Market Systems. Complete the form below.

DCP004 is a draft change proposal raised by MOSL which seeks to clarify that system generated reads (G reads) can be removed (deleted) using TCORR171.W/.R. In addition, the draft Change Proposal adds governance to support the removal of G reads and the associated re-running of settlement periods. 

DCP003 is a draft change proposal raised by United Utilities which seeks to make amendments to the New and Partial SPIDs (NAPs) report by adding additional columns (fields) to the report to enable Trading Parties to easily identify the specific tradability status of each SPID and determine why each SPID is in a New or Partial status.

Closed

24 July 2018

7 August 2018

DCP002 is an Urgent Draft Change Proposal which seeks to defer the running of the Final Settlement Run for invoice periods post April 2017 (Go Live), in order to give Trading Parties additional time to create and implement corrective action plans to address settlement affecting data issues.

Closed

11 July 2018

13 July 2018

MOSL is seeking responses from trading parties with respect to the draft change proposal DCP001. DCP001 is a draft Change Proposal raised by MOSL which seeks to add Tariff Standing Data to the Tariffs Report and change the report’s logic to display only applicable Charging Elements. The draft Change Proposal also proposes the introduction of certain clarificatory elements which improve the readability of the CSDs which deal with Tariffs or the Tariffs Report.

Closed

13 June 2018

27 June 2018

The Trading Disputes Committee (TDC) is currently considering whether a Change Proposal is required to amend the time window in which a corrective settlement run can be requested and the materiality threshold for an unplanned settlement run. To inform its considerations, the TDC is seeking views from the market on whether amendments to the code in this area would benefit the market.

Closed

4 May 2018

18 May 2018

MOSL is seeking responses from trading parties in regards to a draft change proposal that seeks to make amendments to the F/01 form. Following an initial discussion at the User Forum on 13 April 2018, MOSL has requested that the Change Proposal be presented to the industry for feedback to further enhance the proposal before going to the Panel.

Closed

13 April 2018

27 April 2018

This Industry Consultation seeks views from Trading Parties on an alternative solution put forward by the Proposer of CPW019 (Alternative Eligible Credit Support). The alternative solution seeks to provide access to an Unsecured Credit Allowance for Retailers that have Trade Credit Insurance in place. 

Closed

13 April 2018

27 April 2018

On 20 March, the Trade Effluent Issues Committee (TEIC) unanimously agreed to send G/02 Form Amendments and G/03 Temporary Consent Form for consultation. These change proposals seek to improve the usability of the operational forms used to apply for Trade Effluent Consents.

Closed

22 March 2018

9 April 2018

Following Panel discussion at its meeting on 30 January 2018, the Panel agreed to resubmit CPW025 for Industry Consultation. 

Closed

21 February 2018

7 March 2018

CPW033 is a Change Proposal which seeks to add a meter effective to date on the MDS_METER report. This would enable users of the report to quickly identify which meters are active and which meters are inactive. 

Closed

5 February 2018

19 February 2018

CPW032 seeks to amend form H/04 of the Operational Terms, by adding in a Tariff effective date on the form. Following Panel discussion at its meeting on 30 January 2018, the Panel decided to submit the Change Proposal for Industry Consultation.

Closed

1 February 2018

22 February 2018

Following consideration of CPW028 at the January Panel meeting, the Panel is seeking responses from Trading Parties with respect to the alternative option of Wholesaler data sharing which consists of updating the Wholesaler Market Dataset reports and the CMOS portal to contain and display all Wholesaler data. 

Closed

31 January 2018

14 February 2018

Following consideration at the December Panel meeting, the Market Performance Committee, on behalf of the Panel, is seeking responses from Trading Parties in regards to two draft change proposals relating to its review of the Market Performance Standards and Operational Performance Standards.

Closed

8 January 2018

19 January 2018

Following Panel discussion at its meeting on 31 October 2017, the Panel decided to submit the Change Proposal for further assessment by MOSL and the Proposer. Following development of the solution, CPW025 is being submitted for Industry Consultation.

Closed

14 December 2017

12 January 2018

The Panel agreed to send this change to consultation on 28 November 2017. This Change Proposal seeks to remove the concept of SPID version from the market codes which will result in all SPIDs having their version as version “1”, which cannot be incremented.

Closed

13 December 2017

15 January 2018

MOSL is seeking responses from Trading Parties in regards to Change Proposal CPW028 - Unpaired SPIDs. Following an initial discussion at the User Forum on 9 November 2017, the Proposer (United Utilities Water Limited) requested that the Change Proposal be presented to the industry for feedback to further enhance the proposal before going to the Panel. 

Closed

24 November 2017

8 December 2017

MOSL is seeking responses from trading parties in regards to a draft change proposal pertaining to CPW027- QC Error Codes. Following an initial discussion at the User Forum on the 9th November 2017, MOSL has requested that the Change Proposal be presented to the industry for feedback to further enhance the proposal before going to the Panel. 

Closed

10 November 2017

23 November 2017

The Panel agreed to send this change to consultation on 31st October 2017. This change seeks to introduce a new form of Eligible Credit Support in the form of an Escrow Account backed by credit insurance.

Closed

6 November 2017

17 November 2017

The Panel agreed to send this change for consultation on 31st October 2017. These change proposals seek to better align the Ofwat licensing and MOSL market entry assurance processes, as well as providing clarity to applicants and trading parties on the market entry and market re-assurance processes. If approved, these changes will amend the Wholesale Retail Code market terms, objectives, principles and definitions, CSD0001 (market entry assurance and market re-assurance) and the Market Arrangements Code.

Closed

3 November 2017

1 December 2017

The General Data Protection Regulation (GDPR) will come into effect on 25th May 2018. At this point all UK industries must be compliant with a new standard of data protection set by the European Union (EU) in the regulation. The GDPR Issues Committee has been reviewing the impact of the GDPR on the market codes. The Committee is seeking views from Trading Parties on potential amendments to the codes to accommodate the requirements of the GDPR.

Closed

16 October 2017

3 November 2017

MOSL is seeking responses from Trading Parties in regards to Change Proposal CPW022 - Requesting a new connection SPID when the retailer is unknown. Following an initial discussion at the User Forum on the 12th October 2017, MOSL has requested that the Change Proposal be presented to the industry for feedback to further enhance the proposal before going to the Panel.

Closed

13 October 2017

26 October 2017

On 23 August 2017, the Panel agreed that CPM003 be submitted to Industry Consultation. This proposal wishes to re-work the provisions of the Market Incident Management Plan Committee as specified in Schedule 11 of the Market Arrangements Code in order to better suit the requirements of the group.

Closed

25 August 2017

11 September 2017

Working Group Consultation: CPW010 – Emergency Contact Details

On 30 May 2017 the Panel sent CPW010 - Emergency Contact Details for Assessment and requested a Working Group be set up to consider the change. Following 2 group meetings on the 4 July and 1 August, the group have agreed to submit CPW010 for its own consultation, to gather views on the red lined solution for its assessment to the Panel in October.

Closed

18 August 2017

15 September 2017

Industry Consultation: CPW021 - Negotiating Alternative Eligible Credit Support reasonably and in good faith

On 4 July 2017, the Authority submitted an Authority Timetabled Change Proposal to the Code Panel, for immediate Industry Consultation. This Change Proposal seeks to amend section 9.11.5 and Schedule 3 of Part 2: Business Terms of the Wholesale-Retail Code to clarify the Wholesaler’s and Retailer’s obligations to one another to negotiate Alternative Eligible Credit Support reasonably and in good faith having due regard to the Principles.

Closed

4 July 2017

7 July 2017

Industry Consultation: CPW012 - Flags on D1 Settlement Report

On 27 June 2017, the Panel unanimously approved CPW012 be submitted to Industry Consultation. This Change Proposal seeks to add flags to the D1 Disaggregated Settlement Report to assist in the understanding of the methodology used when estimated volumes have been calculated.

Closed

29 June 2017

20 July 2017

Industry Consultation: CPW018 – Clarification of Unsecured Credit Terms

On 27 June 2017, the Panel unanimously approved that CPW018 be submitted to Industry Consultation. This Change Proposal seeks to amend the wording of Schedule 2E of the Wholesale Contract Schedule 1, Part 2: Business Terms to make clear that a parent company credit rating cannot be used for the purposes of accessing an Unsecured Credit allowance.

Closed

29 June 2017

13 July 2017

Industry Consultation - CPW014, 015, 016 and 017

On 30 May 2017, the Panel unanimously agreed that the following Change Proposals be submitted to Industry Consultation:

CPW014 – CSD0301 Updates

CPW015 – CSD0101 Clarification

CPW016 – CSD0104 Clarification – Meter Networks

CPW017 – CSD0105 Clarifications and updates

These Change Proposals seek to bring CSD0101, CSD0104 and CSD0105 in line with the design of CMOS. CPW014 – CSD0301 Updates produces some amendments that have some system impact.

Closed

20 June 2017

4 July 2017

Industry Consultation: CPW018 – Clarification of Unsecured Credit Allowance

On 28 March 2017, the Panel unanimously agreed that CPW018 (previously referred to as WRC070) be submitted to Industry Consultation. This Change Proposal seeks to enhance the clarity of wording for the use of parent company credit ratings and parent company guarantees for the purposes of Retailers obtaining an Unsecured Credit Allowance.

Closed

31 March 2017

27 April 2017