Get in touch

If you’d like to speak to a member of the MOSL team, please fill out our contact form below and we’ll get back to you as soon as possible.  

If you’re coming to visit, you can find us in the White Building, situated in the heart of Southampton City Centre.

If you'd like further information on the mailboxes that are currently being used by MOSL, please find a list of them below.

MOSL Office Southampton

MOSL mailboxes

Code Change – codechange@mosl.co.uk
This mailbox should be used for all queries and/or questions related to code changes/code change proposals/ /change documentation including recommendations and decisions.

Panel secretariat – panel.secretariat@mosl.co.uk
This mailbox should be used for all queries and/or questions related to the Panel and its committees, meetings, agendas and papers.

Credit arrangements – creditarrangements@mosl.co.uk
This mailbox should be used for trading parties to notify us of alternative credit/payment terms.

Performance – performance@mosl.co.uk
This mailbox should be used for all queries and/or questions related to trading party performance, including, performance monitoring, performance rectification, market charts/performance reporting.

Operations – operations@mosl.co.uk
This mailbox should be used for all queries and/or questions related to market operations, including, settlement, market assurance, market entry and market exit, disputes, compliance and audit, and R-MeX.

IT support – itsupport@mosl.co.uk
This mailbox should be used for all queries and/or questions related to IT operations, including MOSL partners accounts, CMOS, Medium Volume Interface (MVI), Remedy user issues and SharePoint access issues.

Please note: the queries mailbox, MOSL IT mailbox and proformas mailbox will no longer be in use.

CMOS Service Desk – MOSLservicedesk.uk@cgi.com

This mailbox should be used for all queries and/or issues related to the Central Market Operating System (CMOS)

Bilateral Transactions Programme – bilaterals@mosl.co.uk

This mailbox should be used for all queries and/or questions related to the Bilateral Transactions Programme, including updates, meetings and outputs.

Commercial – commercial@mosl.co.uk

This mailbox should be used for all queries and/or questions related to supplier payments and general finance queries.

Market Operator charges – mocharges@mosl.co.uk

This mailbox should be used for all queries and/or questions related to the distribution and communication of sales invoices, including settlement and redistribution, and remittance advice/queries

Company Secretary – company.secretary@mosl.co.uk

This mailbox should be used for all queries and/or questions related to membership of MOSL, including General Meetings/Annual General Meetings, voting and legal notice/contractual notices.

Communications – comms@mosl.co.uk

This mailbox should be used for all queries and/or questions related to MOSL publications, published documents, the MOSL website, mailing lists, contact information, media enquiries and all other general enquiries.

Please note: the Portfolio Manager mailbox and info mailbox will no longer be in use.

Data Protection - dataprotection@mosl.co.uk

This mailbox should be used for all queries and/or questions related to Data Protection Rights Requests.

Human Resources – people@mosl.co.uk

This mailbox should be used for all queries and/or questions related to HR, external vacancies, diversity and inclusion and facilities management.

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