The Panel

The Code Panel is the senior industry group that oversees the operation and evolution of the water retail market.

The introduction of competition in water and wastewater retail services aims to increase efficiency, drive down prices and improve customer service. The Panel supports these goals by providing independent strategic governance to the market. It keeps the market codes under review, making sure that they are operating effectively and that they evolve in a way that:

  • Improves the efficiency and effectiveness of the market
  • Promotes competition
  • Benefits end customers
  • Makes regulatory intervention a last resort.

What does the Panel do?

Supported by MOSL, the Panel’s primary functions are to:

  • Oversee code changes and make recommendations to Ofwat on any changes that may be required
  • Review and provide advice on market audit reports, market performance, market entry assurance and reassurance and trading disputes
  • Consider and input into the market operator’s budget and charges.
The Panel has separate committees that handle subjects such as disputes and market performance. You can find out more about these Committees here. All activity by the Panel and its committees is reported to Ofwat.
 
For more information, download the Panel Terms of Reference. Please note this is a working draft, and will be kept under review by the Panel.
 
If you require any further information on the Panel, please contact the Panel Secretariat.

Panel Members

The Panel is made up of elected members from wholesale and retail water companies, plus three independent (non-water industry) members appointed by MOSL.

Members are obliged to be impartial and act in the best interests of the market and its participants, not those of a particular person or organisation.

In addition to members of the Panel, a number of other people may attend and speak but not vote at the meetings, including the CEO of MOSL, Ofwat and the Water Industry Commission for Scotland (WICS).

Meet the members

Priority Outcomes

The Panel’s priorities in relation to market outcomes remain consistent with previous years and are outlined under five main headings:

  • Customer led benefits
  • Efficiency and Effectiveness
  • Resilience 
  • Simplicity and Accessibility
  • Good Governance and Working Practice.

Priority Focus Areas

To deliver against its priority outcomes the Panel supports the following areas of focus:

  • Efficient market governance and an effective Panel that focuses on customer outcomes when assessing change.
  • Codes which are easily navigable and accessible to Trading Parties and easy for market entrants to understand.
  • Bilateral arrangements that are consistent and efficient and no longer a cause of friction.
  • Metering arrangements that are efficient and effective and support robust market data and good customer outcomes.
  • A performance framework that drives efficient and effective outcomes for customers and processes that create the right data to deliver benefits to the market and customers.
  • Market systems which are robust, scalable and support ongoing evolution and efficient change in the market.

Panel Meetings

Meeting Date Agenda Headline Minutes Papers Slidepack
Panel Meeting 62 14/12/2021
Panel Meeting 61 30/11/2021
Panel Meeting 60 26/10/2021
Panel Meeting 59 28/09/2021
Panel Meeting 58 31/08/2021
Panel Meeting 57 20/07/2021
Panel Meeting 56 29/06/2021
Panel Nomination Meeting 09/06/2021
Panel Nominations Close 02/06/2021
Panel Meeting 55 25/05/2021
Panel Meeting 54 27/04/2021 Download Download Download
Panel Meeting 53 30/03/2021 Download Download Download Download -
Panel Meeting 52a 04/03/2021 Download Download Download Download
Panel Meeting 52 04/03/2021 Download Download Download Download
Panel Meeting 51 26/01/2021 Download Download Download Download
Panel Meeting 50 15/12/2020 Download Download Download Download
Panel Meeting 49a 02/12/2020 Download Download Download Download
Panel Meeting 49 24/11/2020 Download Download Download Download
Panel Meeting 48a 23/11/2020
Panel Meeting 48 27/10/2020 Download Download Download Download
Panel Meeting 47a 21/10/2020 Download Download Download Download
Panel Meeting 47 29/09/2020 Download Download Download Download
Panel Meeting 46 25/08/2020 Download Download Download Download
Extraordinary Panel Meeting - 45a 28/07/2020 Download Download Download Download
Panel Meeting 45 21/07/2020 Download Download Download Download
Panel Meeting 44 30/06/2020 Download Download Download Download
Panel Meeting 43a 15/06/2020 Download Download Download Download
Panel Meeting 43 26/05/2020 Download Download Download Download
Panel Meeting 42 28/04/2020 Download Download Download Download
Panel Meeting 41b 27/04/2020 Download
Panel Meeting 41a 15/04/2020 Download Download Download Download
Panel Meeting 41 31/03/2020 Download Download Download Download
Panel Meeting 40c 27/03/2020 Download Download Download Download
Panel Meeting 40b 20/03/2020 Download Download Download Download
Panel Meeting 40 25/02/2020 Download Download Download Download
Panel Meeting 39 28/01/2020 Download Download Download Download
Panel Meeting 38 10/12/2019 Download Download Download Download
Panel Meeting 37 26/11/2019 Download Download Download Download
Panel Meeting 36 29/10/2019 Download Download Download Download
Panel Meeting 35 24/09/2019 Download Download Download Download
Panel Meeting 34 27/08/2019 Download Download Download Download
Panel Meeting 33 23/07/2019 Download Download Download Download
Panel Meeting 32 25/06/2019 Download Download Download Download
Panel Meeting 31 28/05/2019 Download Download Download Download
Panel Meeting 30 30/04/2019 Download Download Download Download
Panel Meeting 29 26/03/2019 Download Download Download Download
Panel Meeting 28 26/02/2019 Download Download Download Download
Panel Meeting 27 29/01/2019 Download Download Download Download
Panel Meeting 26a 16/01/2019 Download Download Download Download
Panel Meeting 26 18/12/2018 Download Download Download Download
Panel Meeting 25 27/11/2018 Download Download Download Download
Panel Meeting 24 30/10/2018 Download Download Download Download
Panel Meeting 23 25/09/2018 Download Download Download Download
Panel Meeting 22 28/08/2018 Download Download Download Download
Panel Meeting 21a 17/08/2018 Download Download Download Download
Panel Meeting 21 24/07/2018 Download Download Download Download
Panel Meeting 20a 16/07/2018 Download Download Download Download
Panel Meeting 20 26/06/2018 Download Download Download Download
Panel Meeting 19 29/05/2018 Download Download Download Download
Panel Meeting 18 24/04/2018 Download Download Download Download
Panel Meeting 17 27/03/2018 Download Download Download Download
Panel Meeting 16 27/02/2018 Download Download Download Download
Panel Meeting 15 30/01/2018 Download Download Download Download
Panel Meeting 14 12/12/2017 Download Download Download Download
Panel Meeting 13 28/11/2017 Download Download Download Download
Panel Meeting 12a 21/11/2017 Download Download Download
Panel Meeting 12 31/10/2017 Download Download Download Download
Panel Meeting 11 26/09/2017 Download Download Download Download
Panel Meeting 10 07/09/2017 Download Download Download
Panel Meeting 09 23/08/2017 Download Download Download Download
Panel Meeting 08 25/07/2017 Download Download Download Download
Panel Meeting 07a 10/07/2017 Download
Panel Meeting 07 27/06/2017 Download Download Download Download
Panel Meeting 06 30/05/2017 Download Download Download Download
Panel Meeting 05 04/05/2017 Download Download Download Download
Panel Meeting 04 12/04/2017 Download Download Download Download
Panel Meeting 03 28/03/2017 Download Download Download Download
Panel Meeting 02 15/03/2017 Download Download Download Download
Panel Meeting 01 28/02/2017 Download

FAQs

Panel Committees

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Committee Nominations

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