Published
12th March 2018
Dispute Type
MAC
Status
Closed
COD00045
Castle Water have identified a discrepancy in the management of leak allowance terms for one of Severn Trent Water’s supply points.
Published
12th March 2018
Dispute Type
Trading Disputes
Status
Closed
TD0024
Castle Water have identified a discrepancy in the status for a SPID managed by Thames Water.
Published
12th March 2018
Dispute Type
Trading Disputes
Status
Closed
TD0023
Castle Water have identified a discrepancy in the status for a SPID managed by Thames Water.
Published
8th March 2018
Dispute Type
Trading Disputes
Status
Closed
TD0022
Castle Water has identified a discrepancy in a return to sewerage value for one of Thames Water’s SPIDs.
Published
13th February 2018
Dispute Type
Trading Disputes
Status
Closed
TD0021
Southern Water identified a number of incorrect meter reads by input by Business Stream, resulting in incorrect primary charges.
Published
25th January 2018
Dispute Type
Trading Disputes
Status
Closed
TD0020
Yorkshire Water (wholesale) identified an incorrect meter read Input by NWGB for a single SPID which resulted in incorrect trade effluent calculations.
Published
7th November 2017
Dispute Type
Trading Disputes
Status
Closed
TD0016
Severn Trent Water (retail) identified a discrepancy between Severn Trent Water’s (wholesale) tariffs in CMOS and their wholesale charging document. It was confirmed that there were variations and corrective actions have been taken to resolve the matter.
Published
14th September 2017
Dispute Type
MAC
Status
Closed
COD00044
Invoiced Market Operator (MO) charges have been challenged by Affinity for Business (Retail) Ltd on the basis that the original R1 settlement values (which are used for the purpose of calculating MO charges) were based on inaccurate data supplied by another trading party.