If you believe you have been affected by any of the below disputes, and would like to review the relevant data or identify yourself as an affected party, please contact your Portfolio Manager. 

Published

13th March 2018

Dispute Type

Trading Disputes

Status

Closed

TD0025

Castle Water have identified a discrepancy in the configuration of a meter for one of Thames Water’s supply points.

Published

12th March 2018

Dispute Type

MAC

Status

Closed

COD00045

Castle Water have identified a discrepancy in the management of leak allowance terms for one of Severn Trent Water’s supply points.

Published

12th March 2018

Dispute Type

Trading Disputes

Status

Closed

TD0024

Castle Water have identified a discrepancy in the status for a SPID managed by Thames Water.

Published

12th March 2018

Dispute Type

Trading Disputes

Status

Closed

TD0023

Castle Water have identified a discrepancy in the status for a SPID managed by Thames Water.

Published

8th March 2018

Dispute Type

Trading Disputes

Status

Closed

TD0022

Castle Water has identified a discrepancy in a return to sewerage value for one of Thames Water’s SPIDs.

Published

13th February 2018

Dispute Type

Trading Disputes

Status

Closed

TD0021

Southern Water identified a number of incorrect meter reads by input by Business Stream, resulting in incorrect primary charges.

Published

25th January 2018

Dispute Type

Trading Disputes

Status

Closed

TD0020

Yorkshire Water (wholesale) identified an incorrect meter read Input by NWGB for a single SPID which resulted in incorrect trade effluent calculations.

Published

7th November 2017

Dispute Type

Trading Disputes

Status

Closed

TD0016

Severn Trent Water (retail) identified a discrepancy between Severn Trent Water’s (wholesale) tariffs in CMOS and their wholesale charging document. It was confirmed that there were variations and corrective actions have been taken to resolve the matter.

Published

14th September 2017

Dispute Type

MAC

Status

Closed

COD00044

Invoiced Market Operator (MO) charges have been challenged by Affinity for Business (Retail) Ltd on the basis that the original R1 settlement values (which are used for the purpose of calculating MO charges) were based on inaccurate data supplied by another trading party.

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