If you believe you have been affected by any of the below disputes, and would like to review the relevant data or identify yourself as an affected party, please contact your Portfolio Manager. 

Published

5th July 2018

Dispute Type

Trading Disputes

Status

Closed

TD0036

Castle Water Limited had identified an error with the incorrect association of a sewerage and water SPID owned by Thames Water Utilities Limited. Rectification plans were agreed and completed by both parties.

Published

5th July 2018

Dispute Type

Trading Disputes

Status

Closed

TD0035

Castle Water Limited identified a Thames Water Utilities Limited supply point where the meter details had been set up incorrectly. Castle Water and Thames Water are yet to agree a resolution.

Published

5th July 2018

Dispute Type

Trading Disputes

Status

Closed

TD0034

Southern Water Services Limited identified inaccurate meter readings on a number of Business Stream Limited SPIDs, which affected primary charges. Rectification plans were agreed and completed by both parties.

Published

5th July 2018

Dispute Type

Trading Disputes

Status

Closed

TD0033

Castle Water Limited identified a number of Thames Water Utilities Limited SPIDs which had been identified as requiring deregistration, however this had not occurred. This dispute was logged as closed due to no contact from the initiating party.

Published

20th June 2018

Dispute Type

MAC

Status

Closed

COD00047

Northumbrian Water has raised a dispute in relation to incorrect MPS charges for standards 13 and 14.

Published

11th June 2018

Dispute Type

Trading Disputes

Status

Closed

TD0030

Southern Water Services Limited identified inaccurate meter readings with a large number of Business Stream Limited SPIDs, affecting primary charges. Rectification plans were agreed and completed by both parties.

Published

7th June 2018

Dispute Type

Trading Disputes

Status

Closed

TD0029

Water Plus Limited identified data issues with a large number of SPIDs, affecting primary charges. The trading dispute was raised by Water Plus Limited against United Utilities Water Limited. Rectification plans were agreed and completed by both parties.

Published

16th April 2018

Dispute Type

Trading Disputes

Status

Closed

TD0028

Northumbrian Water Limited has identified a discrepancy in the meter configuration for a number of NWGB supply points.

Published

16th April 2018

Dispute Type

Trading Disputes

Status

Closed

TD0027

Northumbrian Water Limited has identified a discrepancy in the meter read for a NWGB supply point.

Published

16th April 2018

Dispute Type

Trading Disputes

Status

Closed

TD0026

Castle Water Limited identified a number of Thames Water Utilities Limited supply points with incorrect postcodes. Rectification plans were agreed and completed by both parties.

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