If you believe you have been affected by any of the below disputes, and would like to review the relevant data or identify yourself as an affected party, please contact your Portfolio Manager. 

Published

23rd November 2018

Dispute Type

Trading Disputes

Status

Closed

TD0044

Thames Water have identified a number of Castle Water supply points that have incorrect YVE’s associated in CMOS - dispute has now been escalated to the TDC.

Published

19th November 2018

Dispute Type

MAC

Status

Open

COD00054

Thames Water provided Castle Water with a list of supply points, where an issue has been identified concerning to defective meter pit covers. As a result, meter reads were unable to be taken.

Published

19th November 2018

Dispute Type

MAC

Status

Open

COD00053

A list of supply points held by Thames Water have been identified by Castle Water as having meters located in an unsafe location and subsequently meter reads were unable to be taken.

Published

19th November 2018

Dispute Type

MAC

Status

Open

COD00052

Castle Water has identified a number of supply points held by Thames Water with incorrectly installed meters. As such, meter reads are unable to be input.

Published

19th November 2018

Dispute Type

MAC

Status

Open

COD00051

A list of supply points held by Thames Water have been identified by Castle Water as having an issue related to damaged meters. As such, meter reads are unable to be input.

Published

19th November 2018

Dispute Type

MAC

Status

Open

COD00050

Castle Water has identified a number of supply points held by Thames Water have been identified with an issue related to defective meters. As such, meter reads are unable to be input.

Published

19th November 2018

Dispute Type

MAC

Status

Open

COD00049

Castle Water has identified a number of supply points held by Thames Water with meters associated with defective reading systems. As such, meter reads are unable to be input.

Published

19th November 2018

Dispute Type

Trading Disputes

Status

Closed

TD0043

Castle Water has identified a number of Thames Water supply points have meters associated in CMOS where the encoder ID for the meters was incorrect. As such, meter reads are unable to be input.

Published

19th November 2018

Dispute Type

Trading Disputes

Status

Closed

TD0042

A number of Thames Water supply points have been identified by Castle Water as incorrectly unpaired in CMOS.

Published

19th November 2018

Dispute Type

Trading Disputes

Status

Closed

TD0041

Castle Water has identified a number of Thames supply points that have meters associated in CMOS where the meters have been unable to be located. As such, meter reads are unable to be input.

Log In

Please login to view secure online content. If you’re not a member you can register here. Note registration is for MOSL members and Open Water partners only in order to access controlled documents on this site.



Forgotten your password? Reset it here or download our guide on how to reset your password.

 

Sign Up

Please complete ALL fields below. Registration is for MOSL members and Open Water partners only in order to access controlled documents on this site.

 

Already a Member? Log in here

Forgot Password

Enter New Password

Document Versions