A read is required if a meter is removed either because the supply point is going to be permanently disconnected or during a period of temporary disconnection.
Click for more information on disconnections.
Customers have either had their meters removed or the supply point is temporarily disconnected. This may require physical entry to the property.
Obligations under the codes
Wholesalers are responsible for submitting a final read, their obligations are described in CSD 0104 (Maintain SPID data).