MOSL Customer Journeys map out touch points in a customer life-cycle - from a new connection to a de-registration and provide key information on CMOS, the market codes, FAQs and related events.
I want to submit an initial, transfer, final or cyclical meter read.
I am connecting a water and/or sewerage connection or want to learn about developer services/building water.
I am installing, exchanging, removing or testing a meter and want to know more about non-market and network meters.
I want to update information in CMOS such as occupancy, customer, use of the premises or service component.
I want to know more about settlement charges and timetables
A customer wants to switch retailer, what do I need to know?
I am deregistering a water and/or sewerage connection.
I want to know more about trade effluent, leakages or drinking water incidents.
Please login to view secure online content. If you’re not a member you can register here. Please note login details from the old website won't work and you will need to register again. Forgotten password? Please email webmaster@mosl.co.uk
Please complete ALL fields below. Registration is for MOSL members and Open Water partners only in order to access controlled documents on this site.
Already a Member? Log in here
No comments have been posted.
No comments have been posted.