If you would like to get in contact with MOSL, please use one of the mailboxes listed below.

MOSL mailboxes:

  1. Code Change – codechange@mosl.co.uk

This mailbox should be used for all queries and/or questions related to code changes/code change proposals/ /change documentation including recommendations and decisions.

  1. Panel secretariat – panel.secretariat@mosl.co.uk

This mailbox should be used for all queries and/or questions related to the Panel and its committees, meetings, agendas and papers.

  1. Credit arrangements – creditarrangements@mosl.co.uk

This mailbox should be used for trading parties to notify us of alternative credit/payment terms.

  1. Performance – performance@mosl.co.uk

This mailbox should be used for all queries and/or questions related to trading party performance, including, performance monitoring, performance rectification, market charts/performance reporting.

  1. Operations – operations@mosl.co.uk

This mailbox should be used for all queries and/or questions related to market operations, including, settlement, market assurance, market entry and market exit, disputes, compliance and audit, and R-MeX.

  1. IT support – itsupport@mosl.co.uk

This mailbox should be used for all queries and/or questions related to IT operations, including MOSL partners accounts, CMOS, Medium Volume Interface (MVI), Remedy user issues and SharePoint access issues.

Please note: the queries mailbox, MOSL IT mailbox and proformas mailbox will no longer be in use.

      7. CMOS Service Desk – MOSLservicedesk.uk@cgi.com 

This mailbox should be used for all queries and/or issues related to the Central Market Operating System (CMOS)

     8. Bilateral Transactions Programme – bilaterals@mosl.co.uk

This mailbox should be used for all queries and/or questions related to the Bilateral Transactions Programme, including updates, meetings and outputs.

    9. Commercial – commercial@mosl.co.uk

This mailbox should be used for all queries and/or questions related to supplier payments and general finance queries.

   10. Market Operator charges – mocharges@mosl.co.uk

This mailbox should be used for all queries and/or questions related to the distribution and communication of sales invoices, including settlement and redistribution, and remittance advice/queries

   11. Company Secretary – company.secretary@mosl.co.uk

This mailbox should be used for all queries and/or questions related to membership of MOSL, including General Meetings/Annual General Meetings, voting and legal notice/contractual notices.

   12. Communications – comms@mosl.co.uk

This mailbox should be used for all queries and/or questions related to MOSL publications, published documents, the MOSL website, mailing lists, contact information, media enquiries and all other general enquiries.

Please note: the PFM mailbox and info mailbox will no longer be in use.

   13. Data Protection dataprotection@mosl.co.uk

This mailbox should be used for all queries and/or questions related to Data Protection Rights Requests.

   14. Human Resources – people@mosl.co.uk

This mailbox should be used for all queries and/or questions related to HR, external vacancies, diversity and inclusion and facilities management.

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