If you would like to get in contact with MOSL, please use one of the mailboxes listed below.
MOSL mailboxes:
- Code Change – codechange@mosl.co.uk
This mailbox should be used for all queries and/or questions related to code changes/code change proposals/ /change documentation including recommendations and decisions.
- Panel secretariat – panel.secretariat@mosl.co.uk
This mailbox should be used for all queries and/or questions related to the Panel and its committees, meetings, agendas and papers.
- Credit arrangements – creditarrangements@mosl.co.uk
This mailbox should be used for trading parties to notify us of alternative credit/payment terms.
- Performance – performance@mosl.co.uk
This mailbox should be used for all queries and/or questions related to trading party performance, including, performance monitoring, performance rectification, market charts/performance reporting.
- Operations – operations@mosl.co.uk
This mailbox should be used for all queries and/or questions related to market operations, including, settlement, market assurance, market entry and market exit, disputes, compliance and audit, and R-MeX.
- IT support – itsupport@mosl.co.uk
This mailbox should be used for all queries and/or questions related to IT operations, including MOSL partners accounts, CMOS, Medium Volume Interface (MVI), Remedy user issues and SharePoint access issues.
Please note: the queries mailbox, MOSL IT mailbox and proformas mailbox will no longer be in use.
7. CMOS Service Desk – MOSLservicedesk.uk@cgi.com
This mailbox should be used for all queries and/or issues related to the Central Market Operating System (CMOS)
8. Bilateral Transactions Programme – bilaterals@mosl.co.uk
This mailbox should be used for all queries and/or questions related to the Bilateral Transactions Programme, including updates, meetings and outputs.
9. Commercial – commercial@mosl.co.uk
This mailbox should be used for all queries and/or questions related to supplier payments and general finance queries.
10. Market Operator charges – mocharges@mosl.co.uk
This mailbox should be used for all queries and/or questions related to the distribution and communication of sales invoices, including settlement and redistribution, and remittance advice/queries
11. Company Secretary – company.secretary@mosl.co.uk
This mailbox should be used for all queries and/or questions related to membership of MOSL, including General Meetings/Annual General Meetings, voting and legal notice/contractual notices.
12. Communications – comms@mosl.co.uk
This mailbox should be used for all queries and/or questions related to MOSL publications, published documents, the MOSL website, mailing lists, contact information, media enquiries and all other general enquiries.
Please note: the PFM mailbox and info mailbox will no longer be in use.
13. Data Protection - dataprotection@mosl.co.uk
This mailbox should be used for all queries and/or questions related to Data Protection Rights Requests.
14. Human Resources – people@mosl.co.uk
This mailbox should be used for all queries and/or questions related to HR, external vacancies, diversity and inclusion and facilities management.