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Information on market charges, SLAs, monthly billing data, debt collection and additional services

MOSL will seek wherever possible to consolidate its invoices whilst still meeting its obligations under the Market Arrangements Code.

Refer to Market Charges, Payments and Invoicing Service Description for more information regarding MOSL's service objectives and expectations of Trading Parties.

 

Deliverable Description SLA Code Reference
Market Operator Charges invoices   

Invoice including the relevant Trading Party’s share of monthly Market Operator Charges

MOSL will issue invoices on the ninth (9th) Business Day of the month or earlier if later than fourteen (14) Business Days prior to the invoice period

Each Trading Party’s invoice will be emailed to Accounts payable department or designated contact and visible on Finance portal
Consistent with Market Arrangements Code – Section 10.4
Other Market Charges invoices Market Performance Standard Charges, Operational Performance Standard Charges, Additional Services Charges, Interest charges for late payment of invoices and/or Default Market Operator Charges payable by a Trading Party MOSL will issue invoices on the ninth (9th) business day of the month Consistent with Market Arrangements Code – Section 10.4
Market Operator Charges Annual Reconciliation Audited annual accounts will be used to make a final determination and following which adjustments to charges for each wholesaler and retailer may be made for any outturns and surplus charges No later than twenty-five (25) Business Days after publication of MOSL’s Audited Annual Accounts

Market Arrangements Code – Section 10.10.1, Schedule 6 – 4 and 5

Market Operator Charges Annual reconciliation payments MOSL will make payments to wholesalers and retailers as required following annual reconciliation Within five (5) Business Days of MOSL’s final determination Market Arrangements Code – Section 10.10.2

Market Operator Charges

Invoiced amounts are required to be paid no later than ten (10) business days after invoice date by electronic transfer.

All funds are required to be paid within the invoice terms in full without set off or counter claim, withholding or deducting of any kind whatsoever. In the event payment is not made by a Trading Party, MOSL will withhold any payments which may be due to that Trading Party until which point the payment has been made.

 

Invoice Period Issuing Date Payment Date
March 20 13/02/2020 27/02/2020
April 20 12/03/2020 26/03/2020
May 20 15/04/2020 29/04/2020
June 20 14/05/2020 29/05/2020
July 20 11/06/2020 25/06/2020
August 20 13/07/2020 27/07/2020
September 20 13/08/2020 27/08/2020
October 20 11/09/2020 25/09/2020
November 20 13/10/2020 27/10/2020
December 20 12/11/2020 26/11/2020
January  21 11/12/2020 29/12/2020
February 21 14/01/2021 28/01/2021
March 21 11/02/2021 25/02/2021
April 21 11/03/2021 25/03/2021

 

Market Performance Standard Charges & Operational Performance Standard Charges

Invoice Period Issuing Date Payment Date
February 2020 12/03/2020 09/04/2020
March 2020 15/04/2020 14/05/2020
April 2020 14/05/2020 12/06/2020
May 2020 19/06/2020 17/07/2020
June 2020 21/07/2020 18/08/2020
July 2020 21/08/2020 21/09/2020
August 2020 21/09/2020 19/10/2020
September 2020 21/10/2020 18/11/2020
October 2020 20/11/2020 18/12/2020
November 2020 21/12/2020 21/01/2021
December 2020 22/01/2021 19/02/2021
January 2021 19/02/2021 19/03/2021
February 2021 19/03/2021 20/04/2021
March 2021 23/04/2021 24/05/2021

 

Additional Service Charges

Invoice Period Issuing Date Payment Date
February 2020 12/03/2020 09/04/2020
March 2020 15/04/2020 14/05/2020
April 2020 14/05/2020 12/06/2020
May 2020 11/06/2020 09/07/2020
June 2020 13/07/2020 10/08/2020
July 2020 13/08/2020 10/09/2020
August 2020 11/09/2020 09/10/2020
September 2020 13/10/2020 10/11/2020
October 2020 12/11/2020 10/12/2020
November 2020 11/12/2020 15/01/2021
December 2020 14/01/2021 11/02/2021
January 2021 11/02/2021 11/03/2021
February 2021 11/03/2021 08/04/2021
March 2021 15/04/2021 14/05/2021

Wholesaler and Retailer Market Operator Charges are based on the R1 Settlement Report published by MOSL on the 4th Business day of the month. MOSL runs this report at 18:00 on the last day of each relevant month to quantify the aggregate number of Supply Points for which the Market Operator Charge is based.

 Year 2017/18

Wholesaler share of 2017/18 budget: £6,500,178.

Retailer share of 2017/18 budget: £6,500,178.

Year 2018/19

Wholesaler share of 2018/19 budget: £5,350,627.

Retailer share of 2018/19 budget: £5,350,627.

Year 2019/20

Wholesaler share of 2019/20 budget: £5,348,000.

Retailer share of 2019/20 budget: £5,348,000.

Year 2020/21

Wholesaler share of 2020/21 budget: £5,600,000.

Retailer share of 2020/21 budget: £5,600,000.

 

Invoice Month Wholesaler SPIDs Retailer SPIDs Primary Charges Number of Retailers
Apr-20 2,645,712 2,645,712 £161,863,847 36
Mar-20 2,650,390 2,650,390 £198,758,006 37
Feb-20 2,655,982 2,655,982 £213,359,809 39
Jan-20 2,657,944 2,657,944 £207,178,547 38
Dec-19 2,657,099 2,657,099 £214,708,924 38
Nov-19 2,658,439 2,658,439 £208,523,099 39
Oct-19 2,660,659 2,660,659 £217,416,657 39
Sept-19 2,663,341 2,663,341 £217,772,641 38
Aug-19 2,666,781 2,666,781 £214,054,422 38
Jul-19 2,668,094 2,668,094 £218,219,340 38
Jun-19 2,670,095 2,670,095 £199,011,708 38
May-19 2,672,131 2,672,2131 £213,520,819 38
Apr-19 2,673,292 2,673,292 £187,727,699 38
Mar 19 2,673,082 2,673,082 £210,834,077 36
Feb 19 2,672,470 2,672,470 £211,172,136 36
Jan 19 2,673,892 2,673,892 £203,552,220 36
Dec 18 2,673,355 2,673,355 £211,371,424 36
Nov 18 2,672,505 2,672,505 £209,294,556 35
Oct 18 2,673,173 2,673,173 £214,342,446 36
Sep 18 2,671,952 2,671,952 £215,973,606 34
Aug 18 2,671,465 2,671,465 £209,418,545 35
Jul 18 2,670,892 2,670,892 £214,408,101 34
Jun 18 2,671,437 2,671,437 £206,801,523 35
May 18 2,671,204 2,671,204 £208,127,694 33
Apr 18 2,672,080 2,672,080 £187,326,065 32

Trading Parties have ten (10) business days from the invoice due date to make payment before MOSL will commence formally recovering outstanding debts.

To the extent an invoice remains unpaid after ten (10) business days of its due date, details of the non-paying parties and invoice amount will be published on the MOSL website within two (2) business days. MOSL will also formally notify the Panel and Ofwat of the payment failure.

Should invoiced amounts remain outstanding after MOSL has notified all Undertaker Wholesaler and Retailer Businesses, the Panel and Ofwat, MOSL will commence legal proceedings to recover the debts.

Details of unpaid funds classified as bad debts will be published on the MOSL website. MOSL will recover the unpaid funds through Default Market Operator Charges.

The following members have exceeded the agreed Market Operator Charges payment terms:

Month Member Balance due (£ excl. VAT) Date due Date received
April 2020 Hafren Dyfrdwy (Wholesaler) £2.64 26 March 2020  20 Aprlil 2020
March 2020 Hafren Dyfrdwy (Retailer) £448.83 27 February 2020  13 March 2020
March 2020 Tor Water (Retailer) £304.11 27 February 2020  
March 2020 Veolia Water Projects Limited (retailer) £277.12 27 February 2020  7 May 2020
February 2020 Clear Business Water Limited (Retailer) £2,128.75 28 January 2020 18 February 2020
February 2020 Tor Water (Retailer) £303.86 28 January 2020  
February 2020 South Staffordshire Water PLC (Wholesaler) £7,183.91 28 January 2020 14 February 2020
January 2020 Hafren Dyfrdwy (Retailer) £478.49 30 December 2019 30 January 2020
January 2020 SSE Water Ltd (Retailer) £328.30 30 December 2019 22 January 2020
January 2020 SSE Water Ltd (wholesaler) £54.49 30 December 2019 22 January 2020 
January 2020 Veolia Water Projects Ltd (Wholesaler) £26.32 30 December 2019  30 January 2020
November 2019 Tor Water (Retailer) £290.79 25 October 2019  29 November 2019
October 2019 Tor Water (Retailer) £299.45 26 September 2019  29 November 2019
September 2019 Severn Trent Water (Wholesaler) £67,901.16 28 August 2019  12 September 2019
September 2019 Tor Water (Retailer) £293.39 28 August 2019  12 September 2019
August 2019 Tor Water (Retailer) £293.58 25 July 2019  29 November 2019
July 2019 Tor Water (Retailer) £295.46 27 June 2019  29 November 2019
May 2019 Aquaflow Water (retailer) £341.20 29 April 2019  30 August 2019
May 2019 Blackpool Borough Council (Retailer) £383.85 29 April 2019  20 May 2019
April 2019 Aquaflow Water (retailer) £335.78 27 March 2019  30 August 2019
April 2019 Independent Water Networks Limited (retailer) £518.34 27 March 2019 17 April 2019
April 2019 Veolia Water Projects Limited (retailer) £271.14 27 March 2019 24 April 2019
April 2019 Water 2 Business Limited (retailer) £24,137.65 27 March 2019 24 April 2019
April 2019 Independent Water Networks Limited (wholesaler) £90.69 27 March 2019 18 April 2019
October 2018 SSE Water Ltd (retailer) £324.55 27 September 2018 17 October 2018
October 2018 SSE Water Ltd (wholesaler) £59.90 27 September 2018 17 October 2018
May 2018 SSE Water Ltd (retailer) £317.52 17 April 2018 17 May 2018
May 2018 SSE Water Ltd (wholesaler) £45.90 17 April 2018 17 May 2018
April 2018 Yorkshire Water Services Limited (wholesaler) £43,724.18 16 March 2018 9 April 2018
November 2017 Leep Water Networks Limited £9.94 18 October 2017 6 November 2017
November 2017 POD 53 Limited £436.90 18 October 2017 7 November 2017

 

The following members have exceeded the agreed Market Performance Standard Charges payment terms:

Month Member Balance due (£ excl. VAT) Date due Date received
January 2020 Severn Trent Water (wholesaler) £7,120.00 12 March 2020  31 March 2020
December 2019 Tor Water (Retailer) £50.34 11 February 2020  
November 2019 Tor Water (Retailer) £20.00 14 January 2020  
November 2019 Hafren Dyfrdwy (Retailer) £10.00 14 January 2020 29 January 2020
April 2019 Tor Water (Retailer) £40.00 12 June 2019  29 November 2019
March 2019 Hafren Dyfrdwy (Retailer) £20.00 14 May 2019  31 July 2019
March 2019 First Business Water (Retailer) £45.00 14 May 2019  06 June 2019
March 2019 SSE Water Ltd (Retailer) £47.47 14 May 2019  26 July 2019
March 2019 Tor Water (Retailer) £5.00 14 May 2019  25 July 2019
March 2019 Independent Water Networks Limited (wholesaler) £131.04 14 May 2019  19 July 2019
February 2019 Veolia Water Projects Ltd (Wholesaler) £12.41 10 April 2019  12 June 2019
February 2019 Aquaflow Water (Retailer) £5.00 10 April 2019  30 August 2019
February 2019 Clear Business Water Limited (Retailer) £248.46 10 April 2019 03 May 2019
February 2019 Independent Water Networks Limited (Retailer) £30.00 10 April 2019 10 May 2019
February 2019 Three Sixty Water Limited (Retailer) £10.00 10 April 2019 29 April 2019
January 2019 Dwr Cymru Cyfyngedig (Wholesaler) £40.00 13 March 2019 25 April 2019
May 2018 Leep Water Networks Limited £5.00 11 July 2018 15 August 2018

 

The following members have exceeded the agreed Operational Performance Standard Charges payment terms:

Month Member Balance due (£ excl. VAT) Date due Date received
January 2020 Severn Trent Water (wholesaler) £2,000.00 12 March 2020  31 March 2020
December 2019 Thames Water Utilities Ltd £28,000.00 11 February 2020  12 March 2020
December 2019 Sutton & East Surrey Water PLC £200.00 11 February 2020 28  February 2020

 

The following members have exceeded the agreed Additional Services & Market Services payment terms:

Month Member Balance due (£ excl. VAT) Date due Date received
January 2020 Severn Trent Water (wholesaler) £2,325.00 12 March 2020  31 March 2020
December 2019 Thames Water Utilities Ltd £172.00 11 February 2020  07 February 2020

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