Our vision is to operate a competitive market that benefits end-customers.
Our purpose is to provide the infrastructure, information and governance services, effectively and efficiently, to enable to the competitive retail water market to operate and evolve.Find Out More
We use our knowledge, experience and analytical skill to get inside complex issues and look for new and innovative ways to solve problems.
We are respectful and understanding of the needs and views of others, we are collaborative in our approach and welcome diversity as a source of great strength.
Open, honest and accountable. We communicate clearly, cutting through jargon to make things intuitive, clear and simple.
We are ambitious to use our knowledge to shape the market and the views of our stakeholders to achieve shared outcomes.
We offer a variety of training courses, which reflect our commitment to your continued learning. We expect our colleagues to carry on developing throughout their time with us, so that they can gain the skills and experience they need to do an outstanding job and live and breathe our values.