MOSL, in partnership with Ofwat and the Panel, have taken urgent action to support the water retail market and its customers during the Coronavirus pandemic. Working closely with trading parties, we have progressed a number of urgent changes to the codes address liquidity issues in the market and provide resilience during COVID-19.  

The information below is a summary of the recent change proposals, news items and the associated supporting documents.  

Further information for business customers is available on the Ofwat website.

COVID-19 News

Medium term payment deferral webinars

Find the recorded webinar and supporting documentation for change proposal CPW096: 'Deferral of Payments in the medium term'.

22 May 2020

   

Building Resilience: Supporting MOSLers and building resilience during COVID-19

   

MOSL and MPC outline steps to provide insight on trading party performance and monitoring during COVID-19

This week MOSL and the Market Performance Committee sent a joint letter to trading parties outlining 'light touch' performance monitoring during COVID-19.

7 April 2020

   

Ofwat and MOSL issue joint letter to retailers  concerning CPW091 and CPW093

Ofwat and MOSL provide further clarity on the expectations of retailers in respect of urgent change proposals relating to COVID-19.

2 April 2020

   

Ofwat approves interim deferral measures

The Panel to progress urgent Authority Timetabled changes to support the water retail market during the COVID-19 pandemic.

3 March 2020

   

Ofwat and MOSL take urgent action to support water retail market during pandemic

MOSL establishes tripartite discussions with Ofwat and Defra to understand urgent actions required to support market participants and business customers.

20 March 2020

   

Ofwat approves three-month suspension of performance charges

Ofwat approves three-month suspension of performance charges in response to Covid-19 pandemic.

24 March 2020

   

Covid-19 Change Proposals

Reference Change Proposal Status Date
 CPW090 Suspension of Standard Charges Implemented 23 March 2020
 CPW091 Temporary changes to vacancy Implemented 30 March 2020
CPW093 Payment deferrals interim measures Implemented 30 March 2020
CPW094 Temporary change to disconnections Implemented 8 April 2020
CPW095 Maintain credit requirements Implemented 16 April 2020
CPW096 Payment Deferral Medium Term Implemented 1 May 2020
CPW097 Suspension of Market Performance Standard Charges following an interim supply event Recommended 1 July 2020
CPW098 Extending the suspension of Performance Standard Charges Implemented 1 June 2020
CPW100  Revision to Credit Support Requirement under CPW095 Proposed 15 June 2020

COVID-19 Documents

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